The importance of protecting victims from defective products cannot be underestimated. This blog has discussed the serious nature of auto recalls and how important it is to ensure that other defective products are not in the hands of consumers. Recently, Samsung announced it was recalling Samsung Galaxy Note7 smartphones that were sold prior to September 15, 2016. The phones have been recalled because they present a serious burn danger to consumers.
The recall is based on the knowledge that the lithium-ion battery in the phones presents a danger of overheating and catching on fire. Samsung has received 92 reports of the phones overheating, which has resulted in 26 reports of burn injuries and numerous reports of property damage. The phone that has been recalled was produced in a variety of colors and sold at a variety of store locations and through wireless carries as well. Consumers can determine if their phone is on the recall list by accessing the information online using a product number located on the back of the phone or packaging or by calling Samsung.
Consumers are advised to discontinue use of the phone if they have one that is impacted by the recall and Samsung will provide a replacement or a refund. Victims of a defective or dangerous product may suffer a variety of damages as a result of a defective product, which can include physical, financial and emotional damages. The legal process provides important protections to consumers if they have been injured by a defective or dangerous product. It holds a number of parties, including manufacturers, distributors, retailers and others, liable when a victim has suffered harm as a result of a dangerous or defective product.
When a victim has been harmed by a dangerous or defective product, the injuries or harm suffered may be unexpected and they may wonder what the next steps are. It is important for them to be aware of the protections available to them through the legal system and how it can help them when harmed by a defective product.
Source: Consumer Product Safety Commission, “Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards,” Accessed Sept. 27, 2016