The Law Offices of Daniel L. Crandall & Associates

The Law Offices of
Daniel L. Crandall & Associates

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The product recall process for defective vehicles

Virginia residents often rely on motor vehicles to get around. Because it is a commonly used consumer good, many do not consider the defects and dangers that could occur just by simply using the product. Much like any product could be subjected to defects, a motor vehicle could have a problem or defect, deeming it dangerous. When a motor vehicle contains a defective component part, this could result in serious harms to a consumer, even resulting in deaths.

Much like any product recall, there is a process to recall a vehicle or a component part. The first step is to have the problem reported. This allows for the complaint to be added to a public NHTSA database. If similar reports are received, this could indicate that a safety-related defect might exist. The next step is to investigate. If it is possible that a defect exists, an open investigation will be conducted.

If it is determined that a design or manufacturing defect exists, a recall will be issued. Whether it is the entire vehicle, equipment, car seat or tires, if the product creates an unreasonable safety risk, then it will be recalled. In these cases, manufacturers are required to fix the problem. This is completed by repairing it, replacing it, offering a refund or even repurchasing a vehicle back.

While there is a mechanism to recall dangerous and defective products, this does not mean that all dangerous products will be removed from the stream of commerce or that it is done properly. Thus, consumers may still suffer tremendous harm. In these cases, it may be possible to file a products liability action. This can help with the recovery of compensation for losses and damages suffered.

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